Please fix the bugs

The idea of this is great, my son loves the shows and you can watch them all offline (as long as you have watched them before). The problem is multiple times it has locked me out even though I pay the monthly subscription. The support team is always helpful but try explaining to a one year old that the app is down. Ive never had a problem with an app like this, especially one that dips into my bank account every month. Now I see them spending money on commercials for it but not fixing whatever the problem is...pretty ballsy. If Baby First can get it together it would be a great app.

Realtor_JG about First | Fun Learning for Kids, v3.0.0